Privacy Policy
Effective Date: August 1, 2025
Last Updated: August 1, 2025
At SAC Freight Brokerage INC ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information of our clients, partners, and users. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website [www.sacfreightbrokerage.com] and our logistics services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information as required to provide and improve our logistics and freight services.
a) Personal Information
May include, but is not limited to:
- Full Name
- Company Name
- Contact details (Email, Phone Number)
- Pickup and Delivery Addresses
- Billing and Payment Information
- Government-issued IDs (where required for compliance)
b) Non-Personal Information
- Browser type and device
- IP address
- Geographic location (approximate)
- Pages visited and time spent
- Referral URLs
2. How We Use Your Information
We use the information we collect to:
- Provide freight and logistics services
- Respond to inquiries and provide customer support
- Schedule and track shipments
- Verify user identity for security purposes
- Process transactions and issue invoices
- Send important updates or service alerts
- Improve our website functionality and user experience
We do not sell your personal information to third parties under any circumstances.
3. Information Sharing and Disclosure
We may share your information with third parties only in the following situations:
- Service Providers: Transporters, warehousing agents, customs brokers, or IT vendors who assist in delivering services on our behalf (under strict confidentiality agreements)
- Regulatory Authorities: When required to comply with applicable laws, regulations, court orders, or legal requests
- Payment Gateways & Banks: For processing secure payments and financial settlements
- Business Transfers: In the event of a merger, acquisition, or business restructuring, subject to data protection safeguards
4. Data Security
We use industry-standard security measures to protect your personal data, including:
- Secure servers and encrypted databases
- Firewalls and access controls
- Regular data backups
- Limited access to authorized personnel only
However, no online system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
5. Your Data Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccuracies or update your information
- Request deletion of your personal data (subject to legal or operational requirements)
- Withdraw consent for marketing communications
To exercise these rights, please email us at [support@yourwebsite.com].
6. Retention of Information
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory obligations
- Resolve disputes or enforce agreements
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect usage data for analytics purposes. Cookies do not collect personally identifiable information.
You may choose to disable cookies through your browser settings, although this may impact website functionality.
8. Links to Third-Party Sites
Our website may contain links to third-party platforms or tools. We are not responsible for the content or privacy practices of such sites. We recommend reviewing their privacy policies before sharing your information.
9. Children's Privacy
Our services are intended for individuals and companies above the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted personal data to us, please contact us so we can remove it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal or business changes. The revised policy will be posted on this page with the updated effective date. Continued use of our services indicates your acceptance of any changes.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:
SAC Freight Brokerage INC
Email: kevin@sacfreightbrokerage.com
Phone: +1 (916) 639 - 5060